Brother
Brother HL-L2390DW Drum Reset After Replacing DR730
Clear a persistent drum message after installing a new DR730 in a US HL-L2390DW using the documented OK / Up counter sequence.
The short answer
After fitting a NEW DR730 drum, leave the HL-L2390DW on and close the front cover. Hold OK and press Up, press OK for Drum, then press Up to reset. A toner change alone is not a reason to reset drum life.
For your printer
HL-L2390DW · US · OK and arrow buttons. Confirm whether you changed toner or the drum. If the panel or market differs, use that model’s manual.
Check the toner and drum assembly
Applies to: HL-L2390DW, DCP-L2550DW, MFC-L2710DW, HL-L2395DW, MFC-L2750DW · US
- Printer is idle. Check the exact model and regional drum number.
- If recently printing, let hot internal areas cool before touching anything. Touch only the designated consumable handles and lever.
- Keep toner level over disposable paper; do not touch the photosensitive drum surface, use sprays, or open electrical housings.
- With the printer on, open the front cover. Allow hot areas to cool.
- Use the assembly handle to withdraw the toner-and-drum assembly.
- Check that the toner cartridge is locked firmly into the drum carrier; if separated, fit it into the drum until it clicks. Never force a mismatched part.
- Slide the assembled unit back into the printer and close the front cover.
Check the result: Check the display. If the message clears, print one test page; no purchase is needed.
If it did not work: If a new drum is installed and Replace Drum remains, continue to the matching reset procedure. If the old drum remains, do not reset its counter.
Brother Online User’s Guide: Replace the Drum Unit ↗ · Source checked 2026-09-18; documentation comparison, not a hands-on test.
Reset a new drum: OK / Up panel
Applies to: HL-L2390DW, DCP-L2550DW, MFC-L2710DW · US
- A NEW compatible drum has been installed, not just new toner.
- This is an OK / Up-button model. Never use this to conceal wear on an old drum.
- Do not reset the counter for toner replacement or reuse of the old drum.
- Switch the printer on and close the front cover.
- Hold OK while pressing the Up arrow.
- Use OK to choose Drum.
- Press the Up arrow again to reset the drum counter.
Check the result: Check whether Replace Drum disappears, then try a test print. Brother’s FAQ does not promise an “Accepted” screen on this model.
If it did not work: If the controls or menu differ, stop. Verify model and seating; if the message persists after this sequence, contact Brother rather than repeatedly resetting.
Brother: Reset the Drum Counter ↗ · Source checked 2026-09-18; documentation comparison, not a hands-on test.
Before you start
- Make sure the installed replacement is a drum unit, not only a toner cartridge.
- Keep the old drum until the new drum prints correctly.
- Use the official reset steps for your model rather than a generic menu sequence.
New drum, old warning?
Use this checklist when a new drum is already installed and the old warning remains. If you have not fitted the new drum yet, start with the replacement guide.
What to expect
Check that Replace Drum clears and run a test print. The Brother FAQ does not specify an “Accepted” message for this model, so do not rely on advice for another control panel.
If the warning remains after checking seating and the exact sequence once, use Brother support. Resetting again does not repair a drum, cartridge or sensor.
Worth avoiding
- Do not buy another drum until you verify the first new drum was seated and reset correctly.
- Do not use reset steps from a different model family.
Sources and manuals
Read the original instructions and check the details for your printer.
- 1Brother HL-L2390DW reset drum counter support
Official Brother support instructions for resetting the drum counter after replacing the drum.
- 2Brother DR730 drum unit product page
Official Brother product page for the DR730 drum unit and compatible printer family.
Something doesn’t match your printer? Tell us which page and model. These guides are based on published documentation; they are not reports of hands-on repair tests.
A useful next read
Brother HL-L2390DW Says Replace Drum: What to Do Before You Buy
Complete US HL-L2390DW drum replacement and counter steps, with seating checks, toner-versus-drum identification and a persistent-message support path.
Printer Part Finder
Enter your exact printer model, market, message and replacement history to follow safe checks before considering a compatible part.